Care Home Investigated

Care home abuse

We are experienced in dealing with care home abuse cases. For expert guidance on claiming compensation on a no win, no fee basis call our free legal helpline on 0333 888 0445 or email us at [email protected]

Windsor Care Home in South Tyneside has been placed in special measures following an inspection which found it to be “inadequate” in relation to safety, responsiveness and effectiveness.

The care home’s leadership and management was criticised. The inspection found that there were issues with patient’s medicines which were not always managed safely. Staff at the care home were also criticised for not always understanding the care and treatment needs of service users.

There were concerns that the care home failed to protect service users from abuse or improper treatment. When abuse was suspected or discovered the investigation found that the care home failed to take appropriate action without delay.

A spokesman for the home said that all areas of concern were being addressed promptly including changes to the management structure promising that significant improvements had already been made and were continuing to be made.

Victims of abuse in care homes are entitled to seek compensation for their suffering and we are able to deal with such claims on a no win, no fee basis.

The abuse of elderly people in the UK continues to be a major problem and anyone affected by this issue who would like to know more about making a care home abuse claim can contact our FREE legal helpline on 0333 888 0445.

Care Home Investigated