“I would just like to thank you for everything you have done and the outcome that we got. I was afraid that nothing was going get done but with all your hard work it did”.
- Roisin Booth, Statutory Advocate, Advocacy Together Hub
I wanted to send an email to commend you on the service Rachel Thain provided for myself and a vulnerable client. The information Rachel passed onto me was in depth and concise yet very easy for me to feed back to my client, who has learning disabilities. Rachel was open, honest, friendly and tactful in dealing with my query and spent time explaining the process without using lots of legal jargon. Rachel has shown she is willing to work with the communication method that my client prefers and showed great empathy, offering several suggestions to make my client feel at ease. It was a genuine pleasure to deal with Rachel and I will be recommending the service to more of my clients in the future.
Rachel explored every avenue to get me compensation for historical abuse.
Rachel was exceptional in dealing with a sensitive case. Thank you once again from the bottom of my heart to finally put this episode of my life to bed.
Thank you (Liz) for all your hard work, but especially for the compassionate way you dealt with me personally through the whole case which was quite hard for me at times. I really appreciated it and you made it a lot easier.
Thank you for all your hard work and for your understanding and compassion throughout the case.
Thank you (Rachel) for all the work you have put in over this period of time. Your professionalism, support and patience has made what at times has been very hard, not as hard as it could have been. I really cant thank you enough for everything you have done.
Very happy with all that was done for me by Rachel. Please pass on my thanks.
Thank you for never giving up on my case. I've never felt like you've judged me which is really important to me as you can guess what's happened has left me with a lot of shame.
Rachel went way beyond her duty of care. Nothing was too much trouble for her.
I was highly satisfied with the service I received from Rachel and could not fault her at all. A very knowledgeable and professional person who I would recommend to anyone.